Refund policy

We want you to be happy with your ceramics. You may return your pieces for a full refund of the price you paid for them, or exchange them, within 30 days of delivery or local pickup.

Please email info@sarahkersten.com and tell us which pieces you’d like to return or exchange. Original shipping charges are nonrefundable, and shipping for a return or exchange is your responsibility.

If a piece arrives broken, email us within seven days of delivery with photos of the piece and its packaging. We will ship a replacement ASAP.